Introduction
Mooney (Boats) Limited respects your privacy and is committed to handling personal data responsibly in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) and Ireland’s Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store and share personal data when you visit the relevant Mooney Boats website, contact us or use our services. Additional information is provided below where different activities, such as online shopping, require us to process personal data for specific purposes.
Data Controller
The data controller responsible for the personal data described in this Privacy Policy is:
Mooney (Boats) Limited, trading as Mooney Boats
Registered Office: Shore Road, Killybegs, Co. Donegal, Ireland, F94 AEC5
Company Registration Number (CRO): 74386
Telephone: +353 74 973 1152
For privacy enquiries, please contact the email address identified in the contact section of the relevant website.
How We Use Personal Data
We collect and process personal data for legitimate business purposes and where we have an appropriate lawful basis under applicable data protection law.
Depending on how you interact with us, we may use personal data to:
- Respond to enquiries and communicate with you about our services.
- Manage business correspondence, quotations and contractual arrangements.
- Provide customer service and deal with questions or complaints.
- Operate, maintain and protect our websites and systems.
- Meet applicable legal, regulatory, accounting and record-keeping obligations.
- Establish, exercise or defend legal claims where necessary.
The lawful basis for processing depends on the circumstances. It may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation or pursuing our legitimate interests in operating and protecting our business. Where we rely on consent, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal.
Personal Data We Collect for Online Shopping
When you use our online shop, place an order, create a customer account or contact us, we may collect personal data relevant to that activity.
This may include:
- Your name, billing address, delivery address, email address and telephone number.
- Information you provide when creating or using a customer account or address book.
- Products ordered, order history, payment status, delivery arrangements, returns and refunds.
- Information you provide when contacting us with a question, complaint or other enquiry.
- Marketing preferences and consent choices, where applicable.
We use this information to operate the Shop, manage customer accounts, process orders, communicate with customers, arrange delivery or collection, manage returns and refunds, and provide customer support.
Payments Processed by Stripe
We use Stripe to process online payments.
When you make a payment, relevant personal and transaction information may be shared with Stripe to complete the transaction, verify payment details, authenticate payments and help detect or prevent fraud.
Stripe may process payment card details, billing information, transaction details and technical information depending on the payment method and checkout configuration. The information Mooney (Boats) Limited receives directly may be limited to transaction details, payment status and related information.
Stripe may also process information under its own legal obligations and privacy practices. Please refer to Stripe’s own privacy information for further details about its processing.
Delivery, Returns and Customer Communications
We use relevant order and contact information to arrange delivery or collection, communicate about purchases, respond to order enquiries, and manage returns, refunds or delivery issues.
Where necessary, relevant information may be shared with delivery companies, couriers and other service providers involved in fulfilling an order.
Customer Accounts
If you create a customer account, we process the information required to manage the account and provide the associated website features. Account information may be retained while the account remains active and for an appropriate period afterwards where necessary, including to meet legal obligations or resolve disputes.
Shop Website, Hosting and Technical Providers
The Shop uses a separate hosting and ecommerce platform from the Boatyard website.
We may share relevant information with the providers responsible for hosting, operating, maintaining, securing and supporting the Shop, as well as with email, communications and technical support providers where required to fulfil orders or operate the service.
[Before publication, identify the actual Shop hosting and ecommerce providers and confirm which providers can access customer information.]
Cookies and Similar Technologies
The Shop uses cookies and similar technologies to support its operation and shopping features. These may include remembering items in your shopping basket, maintaining account sessions and supporting checkout.
We do not currently use Google Analytics or advertising tracking on the Shop.
Where a cookie or similar technology is strictly necessary to provide a feature you have requested, it may be used where permitted by law. Non-essential cookies and tracking technologies must not be used unless the required consent has been obtained.
You can manage your cookie choices through the Shop’s cookie settings. You can also manage or delete cookies through your browser settings, although disabling certain cookies may affect shopping or account features.
For further information about the cookies and similar technologies used by the Shop, please see our separate Cookies Policy.
Retention of Shop Records
Order and transaction records are retained for the periods required by applicable accounting, tax and other legal obligations.
Customer account information, enquiries, complaints, marketing preferences and technical information are retained for as long as necessary for their relevant purposes, taking account of applicable legal requirements and our business needs.
When information is no longer required, it will be securely deleted, anonymised or otherwise disposed of appropriately.
Sharing Personal Data
We do not sell personal data or share it with third parties for their own marketing purposes.
We may share relevant personal data with service providers who help us operate our websites, provide our services, maintain our systems or meet our legal obligations. We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
We aim to limit information shared to what is appropriate for the relevant purpose. Where a provider processes personal data on our behalf, we take steps to ensure that appropriate data protection arrangements are in place.
Some third-party providers may process personal data outside the European Economic Area (EEA). Where this occurs, applicable data protection requirements for international transfers must be met. Further information about the providers relevant to each website is set out in the website-specific sections below.
Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, taking account of our business needs, applicable legal obligations and the need to resolve disputes or protect our legal interests.
Retention periods may differ according to the type of information and how it is used. Further information about the retention of specific records is provided in the website-specific sections below.When personal data is no longer required, it will be deleted, anonymised or otherwise disposed of appropriately, subject to applicable legal and operational requirements.
Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure. Access to personal data is intended to be limited to people who require it for legitimate business purposes.
No method of electronic storage or transmission can be guaranteed to be completely secure. We nevertheless take reasonable steps to protect the information entrusted to us.
Your Data Protection Rights
Subject to applicable legal conditions and exceptions, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Ask us to correct inaccurate or incomplete information.
- Erasure: Request deletion of personal data in certain circumstances.
- Restriction: Ask us to restrict processing in certain circumstances.
- Objection: Object to certain processing, including processing based on legitimate interests.
- Data portability: Request certain personal data in a structured, commonly used, machine-readable format where the legal conditions apply.
- Withdraw consent: Withdraw consent where processing is based on consent. This does not affect processing carried out lawfully before withdrawal.
You also have the right to object to the use of your personal data for direct marketing at any time.
To exercise your rights, please contact the email address provided in the relevant website’s contact section. We may need to verify your identity before responding.
We normally respond to valid requests within one month. Where permitted by law, this period may be extended for particularly complex requests.
Complaints
If you have concerns about how we handle your personal data, you may contact us using the details provided on the relevant website.
You also have the right to lodge a complaint with Ireland’s Data Protection Commission:
Website: https://www.dataprotection.ie/
You do not have to contact us before making a complaint to the Data Protection Commission.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, websites, service providers, data processing activities or applicable legal requirements.
Any revised version will be published on the relevant website with an updated revision date. Where required by law, we will provide additional information or notice about significant changes.
Contact Us
For questions about this Privacy Policy or how we handle personal data, please contact Mooney (Boats) Limited using the contact details published on the relevant website.